Insight, transference interpretation, and therapeutic change in the dynamic psychotherapy of borderline personality disorder.

“Ms. A,” a 23-year-old single female with borderline personality disorder, came to her therapist’s office and reported an embarrassing episode in which she had shouted at a clerk in a retail store because he would not accept her credit card as payment for the merchandise she wished to buy. She noted that everyone was staring at her when she shouted, and she felt that she had made a spectacle of herself. She said she would not have shouted except that the clerk was rude and curt with her.